Is Telecom Just a Utility?
Tri Solve December 1, 2015 Uncategorized 0
Nearly half (44%) of all enterprises view telecom as a cost center and treat telecom services like a utility, according to AOTMP research. For these organizations, service delivery and cost-cutting measures are the day-to-day focus for telecom management. This viewpoint is common in a typical business enablement relationship; users ask for the tools they perceive are needed to perform their jobs and they assume responsibility for generating business results.